Privacy Policy

Last Updated: 23 March 2026
Effective Date: 23 March 2026

1. Introduction

This Privacy Policy describes the policies of:

Trebor Productions Ltd
31 Dovehouse Close
Eynsham, Oxford, Oxfordshire OX29 4EW
United Kingdom

Email: rob@treborproductions.co.uk
Phone: +44 7962 847781

This policy explains how we collect, use, and disclose your information when you use our website: https://treborproductions.co.uk

By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

2. Changes to This Privacy Policy

We may update this Privacy Policy at any time without prior notice. Any revised version will be posted on this page and will become effective 180 days after posting.

Your continued use of the Service after that time constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically.

3. Information We Collect

We may collect and process the following personal information:

• Name
• Email address
• Mobile number

Additional Data (Google Ads Lead Forms)

When you submit an enquiry via our Google Ads lead form, we may also collect:

• Name
• Email address
• Phone number
• Wedding date
• Wedding venue

This information is used solely to respond to your enquiry about our wedding videography services.

4. How We Use Your Information

We use your information for the following purposes:

• Enforcing terms and conditions
• Providing customer support
• Administrative purposes
• Managing customer orders
• Protecting the website
• Resolving disputes

We will only use your information for additional purposes if we obtain your consent, unless otherwise required by law.

5. How We Share Your Information

We do not share your personal information with third parties without your consent, except in the following limited circumstances:

• Marketing agencies
• Analytics providers
• Data processing services

These third parties are required to:

• Use your information only for the intended purpose
• Not retain your data longer than necessary

We may also disclose your information:

• To comply with legal obligations
• To enforce agreements, including this Privacy Policy
• To respond to legal claims or rights violations

If our business is merged or acquired, your data may be transferred as part of that transaction.

6. Data from Google Ads

Google may collect and process your data on our behalf when you use our lead forms. For more information, please refer to Google’s Privacy Policy: https://policies.google.com/privacy

We do not sell or share this data with third parties.

If no booking is made, this data will be deleted after 12 months.

To request deletion, contact: rob@treborproductions.co.uk

7. Data Retention

We retain your personal information:

• For 90 days to 2 years after account termination, or
• As long as necessary to fulfil the purposes outlined in this policy

We may retain data longer if required for:

• Legal compliance
• Record-keeping
• Fraud prevention
• Enforcement of legal rights

Anonymous and aggregated data may be stored indefinitely.

8. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal data
• Correct or update your data
• Request deletion of your data
• Receive a copy of your data
• Restrict or object to processing
• Transfer your data to another provider
• Withdraw consent at any time
• Lodge a complaint with a regulatory authority

To exercise your rights, contact: rob@treborproductions.co.uk

We will respond in accordance with applicable law.

Note: If you withdraw consent or refuse required data processing, some services may not be available to you.

9. Cookies and Tracking Technologies

For information on how we use cookies and your choices regarding them, please refer to our Cookie Policy.

10. Security

We take reasonable measures to protect your personal information from loss, misuse, or unauthorised access.

However, no system is completely secure. We cannot guarantee absolute security, and any information you transmit is at your own risk.

11. Grievance / Data Protection Officer

If you have any concerns about how your data is handled, you can contact:

Grievance Officer
Trebor Productions Ltd
31 Dovehouse Close
Eynsham, Oxford

Email: rob@treborproductions.co.uk

We will address your concerns in accordance with applicable law.

12. Policy Source

This Privacy Policy was generated with CookieYes and subsequently adapted.